Privacy policy
Harper & Oakwood Privacy Policy
Harper & Oakwood, part of L Trading & E-commerce, attaches great importance to protecting its customers' personal data. This privacy policy describes how personal information is collected, used and protected. By using our services, you agree to the practices described in this policy.
Collection of personal information
Harper & Oakwood collects various types of personal data in order to provide an optimal shopping experience. This data may include:
* First and last name
* Delivery and billing address
* Email address
* Telephone number
* Payment information
Use of personal information
The information collected is used for the following purposes:
- Order processing and shipping
- Payment management and fraud prevention
- Communication with customers regarding their orders and our product offerings
- Improvement of our customer service and response to requests
- Sending information about new products, promotions and events (with the customer's consent)
Sharing personal information
Harper & Oakwood does not sell, rent or share personal information with third parties, except in the following cases:
With external service providers who process payments and ship orders
When required by law or to comply with legal proceedings
To protect the rights, property or safety of L Trading & E-commerce, Harper & Oakwood, its customers or the public
Security of personal information
Harper & Oakwood implements appropriate security measures to protect personal information from unauthorised access, modification, disclosure or destruction. These measures include:
The use of encryption technologies for payment transactions
Limited access to personal information to employees and partners who need it to provide our services
Retention of personal information
Harper & Oakwood retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting obligations.
Customer rights
In accordance with applicable legislation, customers have certain rights regarding their personal data, including:
- Right of access: customers may request a copy of their personal data held by Livora Paris.
- Right to rectification: customers may request the correction of inaccurate or incomplete data.
- Right to erasure: customers may request the deletion of their personal data, subject to legal retention obligations.
- Right to withdraw consent: customers may withdraw their consent to the processing of their personal data at any time.
Cookies and similar technologies
Harper & Oakwood uses cookies and similar technologies to improve the user experience on our website. Cookies help to remember customers' preferences and track website usage. Customers may configure their browser to refuse cookies, but this may affect the functionality of the website.
Changes to the privacy policy
Harper & Oakwood may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.
Contact details
If you have any questions about this privacy policy or wish to exercise your rights regarding your personal data, you can contact us at the following address:
📧 Email: Support@harperoakwood.cu.uk
🏢 Company: L Trading & E-commerce
📑 KVK number: 97511455
💼 VAT number: NL005274653B93