Shipping policy

Harper & Oakwood Shipping Policy

At Harper & Oakwood, part of L Trading & E-commerce, we are committed to providing all our customers with fast and reliable delivery service. This shipping policy outlines delivery times, charges and procedures to ensure an optimal shopping experience.

Delivery times

Harper & Oakwood undertakes to dispatch all orders within 24 to 48 hours of purchase confirmation. Once dispatched, orders are usually delivered within 5 to 14 working days. Delivery times may vary depending on factors such as:

• Weather conditions

• Periods of high demand (such as holidays)

• Customs procedures (if applicable)

Free delivery

At Harper & Oakwood, you benefit from free delivery on all orders. Regardless of the amount of your order or your place of residence, we ensure that you are not charged any delivery fees. This is part of our commitment to making your shopping experience as simple and attractive as possible.

Shipping

All orders placed with Harper & Oakwood are shipped directly from our supplier. This approach allows us to reduce processing times and ensure that you receive your products as quickly as possible. It also enables us to carry out strict quality control checks on every item shipped.

Order processing

• Once your order has been placed, you will receive a confirmation email containing all the details of your purchase.

• Orders are processed and shipped within 24 to 48 hours.

• When your order is shipped, you will receive an email with a tracking number, allowing you to easily track your parcel.

Order tracking

Harper & Oakwood provides tracking information for all orders. The tracking number you receive by email allows you to track the progress of your order on the carrier's website. This means you know exactly where your parcel is and when it will be delivered.

Questions and assistance

Do you have any questions about your order or our shipping policy? Our customer service team is here to help!

📧 Email: Support@harperoakwood.co.uk

We strive to answer all your questions quickly and professionally.

Limitations and exceptions

Although we do our utmost to meet estimated delivery times, unforeseen circumstances may cause delays, such as:

• Customs procedures
• Adverse weather conditions
• Force majeure

Harper & Oakwood is not responsible for these delays, but we appreciate your understanding and patience in such cases.

Conclusion

Harper & Oakwood is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products as quickly as possible. If you have any questions or require further information, please feel free to contact us at Support@harperoakwood.co.uk.